Since October, I have been having excruciating tooth pains (root canal infection), where my jaw has doubled the size because of it. I have been offered antibiotics numerous times and a ‘check-up’ where nothing has come from it but keep being told just to take painkillers. I had to end up calling 111 a few times because of the ongoing pain as it was getting worse, who then advised me my dentist should have a duty of care and treat it immediately. Even when mentioned to the dentist, I would feel like I wasn’t being listened too or taken seriously and easily dismissed. At my check-up, I was offered an ‘x-ray’ but did nothing about the injured tooth or anything at the time (even after mentioning how long I’ve had the pain for. The result was a follow up appointment after a minor check-up and still the advice was to carry on taking painkillers up until the following appointment, however no procedure was done to help (but could see that a filling was needed to help the infection). I would think an emergency appointment means more than a basic 10 min check-up and I understand there’s limited time but when one calls up for numerous months about a pain and a lump on the gumline, you would think it be taken more seriously. I have now had to go to an emergency dentist across a different city, to be taken more seriously as its got a lot worse being left.